Questions
FAQgood to know
Most of what you might want to know before booking. If your question isn’t here, just get in touch.
01Booking
How do I book?
Choose a style and an open time on the booking page, leave your contact details — ideally with a reference photo — and send your request. We review it, confirm the price and time, and then send you the studio address.
How far ahead should I book?
At least 12 hours ahead, and up to 45 days out. The booking page always shows which days and times are open — earlier is better.
Can I reschedule or cancel?
Yes. Use the link you receive after booking to cancel on your own; within 24 hours of your appointment, please contact us directly. To reschedule, cancel and choose a new time.
How is the price set?
Our price list shows standard prices. Intricate art, charms and advanced designs are quoted from your photo, and we confirm the final price when we confirm your booking.
Is there a deposit?
Not at the moment — you pay at the studio after your service.
02Services
Natural nails or extensions?
Natural-nail styles are done on your own nails. Extensions use tips to add length and are added to the price of the style you choose.
What is builder gel?
A layer of builder gel gives the nail a fuller, stronger shape — great if you want a little length or your nails are thin or soft.
How long does an appointment take?
About 1 hr to 2 hr 45 min, depending on the style. The booking page estimates the time for what you choose.
Can you remove nails done elsewhere?
Yes. Removal of another salon’s set is $10–20; removal of an Ivy Vibe set is complimentary. Just add removal when you book.
How long will my nails last?
Usually two to four weeks, depending on your nails and daily habits. Gloves for chores and not using nails as tools both help.